Latest Posts
The Secret to Better Customer Support
Revamp Your Support System to Save Money and Retain Clients A few weeks ago, I sat down with a new client to talk through her service package. Partway through the meeting, she asked, “Randy, will I have a technician assigned to my account, or do you have a tiered support system?” She wasn’t...
Succeed in Business With the Right Strategies
Remember the musical, “How to Succeed in Business Without Really Trying”? Ralph Macchio goes from the mailroom to the boardroom by not accomplishing anything in his career other than kissing up to the right people. But, for entrepreneurs, kissing up to the boss won’t help much! If you want to...
How to Lose 10 Pounds in 10 Days (Safely)
A Review of The Burn by Haylie Pomroy As you might know by now, I’m a big fan of cooking, and I love making healthy food. But just like everyone else, my diet was completely derailed by Thanksgiving and Christmas. I’m still getting back on track! If you feel the same way and your New Year’s...
Don’t Let Digital Clutter Slow You Down
Spring-Clean Your Tech in 5 Easy Steps When you hear the term “spring-cleaning” you probably think about digging into closets and getting rid of tangible clutter. That’s what organizer Marie Kondo preaches on her Netflix show “Tidying Up,” right? But your digital space can get messy, too....
Is Your Company a Bad Date?
3 Ways to Bring in More Leads in 2021 How many leads has your company brought in so far this year? To put it differently, if your business were a person, how many first dates would it have gone on? How about second dates? Business owners obsess over these kinds of questions. Lead...
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