by Randy Sklar | Oct 1, 2020 | Business
“There’s nothing we can do to help you.” When you hear these words as a customer, you instantly feel abandoned. In terms of customer service, they’re probably the very worst thing you could ever say to clients, short of cussing them out. I recently had to...
by Randy Sklar | Sep 3, 2020 | Business
A while back, my daughter called me in the middle of the day with some very big news: “Dad! Somebody from Portland, Oregon, just bought a pair of my earrings! Can you believe that!?” My youngest, Alyssa, has her own Etsy store called The Native Gnome. She makes garden...
by Randy Sklar | Aug 13, 2020 | Business
The Pros and Cons of Working Remotely Due to the COVID-19 pandemic, many businesses were forced to adapt to remote work in order to continue operating while adhering to shelter-in place orders. While some businesses are eager to return their staff to the...
by Randy Sklar | Aug 6, 2020 | Business
Some of My Favorite Facebook Live Interviews You never know when a new project will become a passion. I started doing Facebook Live videos as a way to stay connected to people during the shelter in place order. This quickly evolved into a series of fun,...
by Randy Sklar | Mar 29, 2019 | Business
April Fools’ Day might be the only appropriate time of year for you to prank your friends or coworkers with gags like dipping an onion in caramel and offering it as a candy apple or loosening the tops of the salt and pepper shakers. It’s also the one day of the year...
by Randy Sklar | Mar 15, 2019 | Business
Spring is here, and watching flowers sneak up through the soil in your front yard may remind you to consider growth of a different kind — the growth of your business. Regardless of whether you soared over your revenue goals the previous quarter or you took these last...
